frequently asked Questions
The e-chopper is enjoying increasing popularity. We have put together a selection of frequently asked questions to help you make your decision.
What advantages do I have if I buy a vehicle from E-Streetbikes?
You are buying with a guarantee and warranty from a company based in Germany.
Actively promoting the environment: A tree is planted for every vehicle purchased. After your purchase, you will receive your personal tree by email, which will be planted for you.
They drive quietly, very economically, require little maintenance and are clean. The electric vehicles are odorless and can also be easily charged at home.
Maintenance: What maintenance? The electric motor transfers the power directly to the rear wheel so no chain, gearbox or oil service necessary.
Do I need a driving license?
The 45 km/h electric scooters (e-choppers, e-cruisers, etc.) that are street legal can already be driven with an AM driving license.
Therefore, even 16-year-olds with a valid class AM or A1 driving license are entitled to drive the e-chopper on the road.
Of course, driving is also possible without any problems with higher driving license classes such as A (motorcycle) and B (car).
How long does it take to receive my orders?
Shipping usually takes 3-5 working days after receipt of payment.
We ship all of our vehicles within Germany free of charge for €0 to your front door.
It is best to unpack the vehicle with a second person to avoid damaging the vehicle.
Can I track my shipment after ordering?
Yes, you will automatically receive a tracking number from us as soon as the order is processed. This allows you to track the status of your order at any time. If you still have questions about the status of your shipment, you can contact us at any time at firstname.lastname@example.org.
How do I register my vehicle?
Write content to answer common questions your customers may have about your products, shipping policies..
What ongoing costs do I have to prepare for?
The running costs are very manageable
- Insurance: approx. 60€ per year
- License plate: one-time approx. €20
- Electricity costs: approx. 1€ per 100km
- Taxes: All choppers are tax-free
- No TÜV / DEKRA necessary
How will my vehicle be delivered?
Your vehicle will be delivered 90% pre-assembled to protect it from damage during transport.
Some accessories are disassembled during packaging. Don't worry, assembling the entire scooter is extremely easy as more than 90% of the parts are already assembled.
Additionally, we provide you with installation tools and an assembly video in the package, so you don't have to worry about how to assemble your vehicle.
If you have any questions, we will be happy to provide you with technical support.
What are the advantages of an e-chopper?
Costs : The electric choppers are significantly cheaper in everyday life than other means of transport and especially. An e-chopper costs about a fifth of what a scooter with a combustion engine would cost per 100 km. In addition, there are hardly any maintenance costs.
Flexibility : The E-Chopper can be charged at any conventional socket, whether at home or in the office. The batteries are removable and can be easily charged in any room. There is no need to search for a gas station.
Practicality : The e-chopper is waiting right outside the door. In traffic jams you simply drive past the cars, finding a parking space is much more relaxed - what more could you want?
Emissions : none! 100% Electric and 0% CO
Driving pleasure : Can the commute to work actually be fun? Yes he can! With an e-chopper. Why not make your commute to work an experience?
Lifestyle : The e-chopper is not a means of transport, it is a lifestyle product. Admiring looks are included
What are the differences between the models?
All of our electric vehicles are similar in terms of basic technology. The most important differences lie in ergonomics, performance, comfort and appearance.
How does an e-chopper work?
An e-chopper consists of exactly three components: The motor transmits the energy directly to the rear wheel without any intermediate connection, with the great advantage that there are no gearboxes and drive shafts in between, as is the case with petrol scooters. The battery supplies the power to the motor. The controller regulates speed and thus connects the battery and motor.
What is the difference between an e-chopper and an e-scooter?
The main difference is the type of vehicle. An e-chopper has the look and style of a chopper with a long front wheel and a special seating position, while an e-scooter looks more like a traditional scooter with smaller wheels and a more upright seating position.
Is there anything to consider when charging my vehicle for the first time?
Please charge your vehicle for at least 5-7 hours. The first trip is usually a little shorter because the battery only provides its full power after it has been charged for 3-5 times.
How much horsepower does 2000 watts have?
2000 watts correspond to 2.70 horsepower
3000 watts equals 4.10 horsepower
Does the lithium battery have to be completely discharged?
Please note that the battery should never be completely discharged.
It is better if the batteries are charged in between and not almost discharged before charging.
Can I remove the battery?
You can remove the battery from your e-chopper/e-scooter with one hand and conveniently charge it in your home using any household socket.
How long is the battery life?
Our lithium batteries retain at least 80% of their initial capacity even after 800 charging cycles. However, it is also important to take good care of it so that the battery does not become deeply discharged and thereby damaged.
I am very tall, can I drive an e-chopper?
Our E-Chopper Aero, Facelift Pro, HL 6.0 and many other models are among the largest models among E-Choppers. Most of our customers who are taller than 190 cm bought this e-chopper specifically because other electric scooter models are too small for them.
Can I ride the e-chopper at night?
Of course, our e-choppers/scooters are equipped with a light system. The front LED headlight has both high and low beams, front and rear turn signals and rear reflector lights to ensure you drive safely at night.
Do I have to wear a helmet?
If the maximum speed of 20 km/h is exceeded, there is a legal requirement to wear a helmet
Are there also 25 km/h vehicles?
We also stock a limited range of vehicles with a speed limit of 25km/h.
For example, the E-Chopper Aero in matt black is also available in a version with a top speed of 25 km/h.
If you are interested, please send us an email to email@example.com or simply use our contact form.
How safe is an order from e-street bikes?
We attach great importance to the security of your payments. Your information will of course be transmitted in encrypted form so that third parties do not have access to it.
Your payments are processed by a specially security-certified partner.
What payment options are there?
In our online shop you can pay easily, safely and conveniently using the following payment methods:
- Credit card (Master Card, Visa, and American Express)
- Klarna installment purchase up to 36 months
- Klarna invoice 30 days
- Paypal invoice 30 days
- Paypal installment purchase up to 24 months
- Instant bank transfer
- Payment in advance
Is it possible to pay by invoice/instalments?
Of course! If you prefer to spread the payment over a longer period of time, we offer you the “installment” and “invoice” financing options via Klarna or PayPal. This gives you the opportunity to finance your vehicle over a period of 6 to 36 months.
Simply select your desired vehicle and pay at checkout with Klarna / PayPal
I'm having problems paying, what can I do?
It often happens that customers report payment problems. Most of the time these problems could be solved quickly.
Please make sure that you are using a current internet browser and that your credit card or account has sufficient funds.
If it still doesn't work, please use a different internet browser for the ordering process.
Where can I get spare parts for my vehicle?
We supply all of our customers with spare parts centrally from our warehouse. If you need spare parts, please contact our customer service at firstname.lastname@example.org
What about a guarantee?
Although our prices are extremely competitive and we are confident that we can resolve most issues without the need for returns, we want to ensure that you are always well taken care of.
As a customer, you benefit from a 24-month warranty, which applies from the time your chosen electric vehicle is delivered.
Do you have more questions?
The satisfaction of our customers is our top priority .
If there are any questions about the product or an order, we are available 24/7.