Shipping information

Free delivery to your door - enjoy our service!

We would like to offer you a great opportunity: You will receive free delivery of your order directly to your door or to a desired address that you provide to us. To ensure that your packages arrive safely and on time, we work with a reliable shipping company.

Lightning fast delivery

We aim to deliver your order as quickly as possible - usually within 3-5 working days. Our deliveries take place Monday to Friday between 8am and 5pm to ensure you receive your package as quickly as possible.

Always stay up to date

We want you to know the exact status of your order. That's why we give you an exclusive tracking number with delivery tracking after completing your order. In addition, we will send you personal email updates about the current delivery status. You can conveniently track the progress of your order on our website at any time and look forward to the arrival of your package!

Free shipping within Germany

We offer free and charge-free shipping of our electric vehicles throughout Germany, including Baden-Württemberg, Bavaria, Berlin, Brandenburg, Bremen, Hamburg, Hesse, Mecklenburg-Western Pomerania, Lower Saxony, North Rhine-Westphalia, Rhineland-Palatinate, Saarland, Saxony, Saxony- Anhalt, Schleswig-Holstein and Thuringia.

How do we ship your order?

Our electric scooters are delivered pre-assembled, so that only the front wheel, handlebars and various small parts need to be assembled. We also ensure that our products are delivered in perfect condition. For example, for our electric scooters we rely on secure individual shipping using a disposable pallet to protect the vehicle against pressure and puncture forces.

Do you have further questions?

Satisfaction is our top priority. If you have any questions about our products or your orders, please contact us  by email or via the contact form to reach.